UX (User Experience) Design Services
Create seamless User Experiences that WOW your audience
The success of your business depends entirely on the happiness of your customers. And how do you do that online? By designing digital experiences that are in tune with your users.
At Digivate, our UX Design Services go beyond what’s expected. Using data and behavioural psychology, we ensure every single pixel is exactly where it’s meant to be.
How we do UX design differently
1. Discovery Let’s get to know each other
First, we gather as much relevant data as we can. We’ll get to know your users: What makes them tick? What are their pain points, objectives and key behaviours? We do this through website analytics, surveys, live chatting, heatmapping and reviews.
We’ll also find out what you want from the redesign and why your current site’s just not doing it for you.
2. Design a User-Focused Experience Let’s create a new experience for your users
Once we’ve made sure that the content we’re working with is in the best possible shape, we’ll get started on the UX design process. We’ll map out your site flows, user flows, and general site structure using our user research. We’ll then incorporate our CRO expertise into the mix to create fully-fledged designs.
3. Put it to the test A/B Testing & User Testing
We’ll carry out in-depth user testing to make sure we are meeting – and surpassing – visitors’ requirements. We select the appropriate A/B Testing platform for you, choose the key metrics and statistical models, build your tests, set them live and keep a close eye on their performance. Results are reported regularly, and we’ll even train you on the platforms so you can see for yourself!
4. Continuous Improvement Things can only get better
As we learn more about your users, we’ll continue to run tests and make sure the site is performing optimally with them. With every insight gained, we can make improvements and upgrade your site with an even more seamless user experience.
What our clients say
Read the latest feedback from our partners:
‘They were organized and focused but still very human. Getting all these elements together and up and running at the right time can be complicated, but together we pulled it off and delivered on time.’
– David McGranaghan, Co-founder & Director @ McMiller Games
‘The team was both cohesive and incredibly capable – willing to flow with our limitations and lack of understanding, which ensured we hit our targets and goals. This relationship has been pivotal in ensuring Atlas’s future.’
– Gregory French, CEO @ Atlas Accessories
‘They were responsive, proactive, and kept us informed every step of the way. It’s clear that they genuinely care about their clients and are dedicated to delivering results.’
– Dr. Anthony Lam, Orthodontic Specialist @ Orthodontic Gallery
Meet our UX Design Team
‘User experience should never be an afterthought.’
‘We design your website around your target user, ensuring the navigation, buttons and design respond to their needs.’
– Johan Pretorius, Lead Full-Stack Developer, 15+ years experience
Bespoke Digital Experiences
Is your website made for you or your users?
At Digivate, we believe that designing amazing digital experiences starts with developing a deep understanding of your audience.
Our UX design process makes use of user psychology, CRO, real data and behavioural analysis to ensure the user journey on your site caters specifically to your users.
When you need UX Design
- Your website visitors are just not in the business of converting
- You’ve noticed that your session durations really aren’t up to snuff
- You’ve received a load of feedback telling you people struggle to use your website
- Your users are are dropping off early and abandoning carts all over the shop
- You just know that something is wrong with your site, but can’t figure out what
- You want to find out more about your users through quantitative and qualitative analysis
See what our UX Designers can do for your conversion rate
From mockups to wireframes down to prototypes and finished designs ready to code, we keep your User Experience in mind every step of the way.
UX Design Services FAQs
What’s holding your growth back?
In under 5 minutes, you’ll get a custom scorecard on where your digital marketing stands - and what to fix next.
