UX (User Experience) Design Services

Create seamless User Experiences that WOW your audience

The success of your business depends entirely on the happiness of your customers. And how do you do that online? By designing digital experiences that are in tune with your users.

At Digivate, our UX Design Services go beyond what’s expected. Using data and behavioural psychology, we ensure every single pixel is exactly where it’s meant to be.

I need UX design

Our UX Design Services:

A/B testing
Landing Page Optimisation
User research
UX Consultancy
User behaviour analysis
Usability testing
Single-page optimisation
Website copywriting & copytesting
Wireframing
Colour and visual psychology
Cart abandonment optimisation
Heatmapping
Persona Creation/Research
User Flows
Prototyping

To make sure we’re making all the right decisions when it comes to accommodating your users, we use every tool under the sun. Empirical data is the name of the game, and we won’t even think of designs until we go through meticulous audience research and user testing.

Bespoke Digital Experiences

Is your website made for you or your users?

At Digivate, we believe that designing amazing digital experiences start with developing a deep understanding of your audience.

Our UX design process makes use of user psychology, CRO, real data and behavioural analysis to ensure the user journey on your site caters specifically to your users.

Case Study

Mr Wet Wall

How our CRO-led web build resulted in 156% more revenue for Australia’s leading alternative to bathroom tiles

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Case Study

Rubix

How a decoupled CMS delivered 1,456% increase in site speed for Europe’s number one industrial supplier whilst meeting their security and site editing needs

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Case Study

Rubix Bearings

How we invigorated Europe’s leading industrial bearings website by creating various landing pages with over 24,000 organic sessions

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Case Study

Funding Invoice

How our interactive UX design approach gained 19,251 new users for the launch of an innovative invoice finance company

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Case Study

Bayer Breelib

How we attracted 71.4% referral traffic by building an accessible website for a leading medical company

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Case Study

Imperial College London

How we increased engagement and brand awareness through an 8-year partnership with a world-class research university by building 3 remarkable digital experiences

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Case Study

Upfield

How we helped a global brand launch their new corporate identity online to achieve a 28.5% increase in organic sessions

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Case Study

Noah’s Ark Children’s Hospice

How a site revamp helped raise £1,285,766 for a children’s hospice

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How we work

1. Discovery Let’s get to know each other

First thing’s first is gathering as much relevant data as we can. We’ll get to know your users – what makes them tick? What are their pain points, objectives and behaviour? We do this through website analytics, surveys, live chat, heatmapping and reviews.

We’ll also find out what you want from the redesign, and why your current site’s just not doing it for you. We then combine our findings with your KPIs and business objectives to get us on the right track.

2. Design a User-Focused Experience Let’s create a new experience for your users

Once we’ve made sure that the content we’re working with is in the best possible shape, we’ll get started on the UX design process. We’ll map out your site flows, user flows and general site structure using our user research. We’ll then incorporate our sophisticated CRO expertise into the mix to create fully-fledged designs.

3. Put it to the test A/B Testing & User Testing

We’ll carry out in-depth user testing to make sure we are meeting – and surpassing – their requirements. We select the appropriate A/B testing platform for you, choose the key metrics and statistical models, build your tests, set them live and keep a close eye on their performance. Results are reported regularly and we’ll even train you on the platforms so you can see for yourself!

4. Continuous Improvement Things can only get better

As we learn more about your users, we’ll continue to run tests and make sure the site is performing optimally with them. With every insight gained, we can make improvements and upgrade your site with an even more seamless User Experience.

UX Design for your business

From mockups to wireframes down to prototypes and finished designs ready to code, we keep your User Experience in mind every step of the way whilst ensuring that we design a product that will bring you a return on your investment. Because understanding your audiences’ needs and motivations is the key to your success.

When you need UX Design

Your website visitors are just not in the business of converting
You’ve noticed that your session durations really aren’t up to snuff
You’ve received a load of feedback telling you people struggle to use your website

Your users are are dropping off early and abandoning carts all over the shop
You just know that something is wrong with your site, but can’t figure out what
You want to find out more about your users through quantitative and qualitative analysis

Want to create a seamless user experience?

Tell us about your website today!

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★ ★ ★ ★ ★

‘They were organized and focused but still very human. Getting all these elements together and up and running at the right time can be complicated, but together we pulled it off and delivered on time.’

– David McGranaghan, Co-founder & Director @ McMiller Games